Sales Policy

Terms

Net 30 day terms are available for accounts approved by our credit department. We reserve the right to withhold shipment to accounts with unpaid balances exceeding 30 days, or, alternatively, to require C.O.D. payment for new purchases until such time as the account is no longer delinquent and credit is reapproved. For questions regarding payments and new accounts please click here.

Freight

All shipments are F.O.B. Amazon Hose & Rubber warehouses.

Prices

All prices are subjected to change without notice.

Taxes

Applicable sales taxes will be applied on all orders, unless we have customer’s exemption certificate on file.

ALL CREDIT TO BE ISSUED AGAINST DEFECTIVE MATERIAL MUST BE AUTHORIZED BY THE MANUFACTURER.

Returned Goods

All merchandise is guaranteed against defects in material and workmanship. Merchandise believed to be defective requires a return authorization form and must be returned prepaid. Freight charges will be refunded if credit is allowed against warranty. Prior approval is required before any merchandise can be returned. Return of non-defective material, or material ordered incorrectly, will be subject to a 25% restocking charge. Cut and/or assembled hose ordered incorrectly may not be returned.

Cancellations

On stock material not yet in process, no cancellation charge will apply. On stock material that is in process, a    cancellation charge of 25% will be applied. Orders for special or non-stock materials cannot be cancelled.

Technical Data

Various tables and charts may be found on our website www.AmazonHose.com. We offer these as guides and  assume no responsibility for their accuracy, as manufacturers may change their specifications without notice.

Special Orders

We require a 50% deposit on all special or non-stock product orders and 100% payment prior to shipping. The  deposit payment must be received by Amazon Hose prior to placing the order with our manufacturers.

To apply for credit or open an account, go to www.amazonhose.com/resources/credit-app.